CAPITOL BUILDINGS

So far these guys have been great. Got my garage and concrete ordered. Joe answered every question yesterday, acted straight up, and made us feel at home. It was worth the drive. Can’t wait to update on the end project.

Based on my experience with Capitol Buildings, I do not recommend using them for your building. Their overall lack of professionalism warrants zero stars.

In early March, I contracted with Capitol Buildings to have some work done on my shed, and paid the required deposit. Capitol Buildings sub-contracted to their “partner” company, Diamond Outdoor, to do the construction and installation. In early May, Diamond Outdoor sub-contracted to an installer, Juan. Juan did poor work and did not have all of the materials to do the job; thus, the work was not completed. Contacting Capitol Buildings was a waste of time because they had sub-contracted the work to Diamond Outdoor. Misty and Martine at Diamond Outdoor would not return phone calls, and when I did actually get Misty on the phone, she blamed Juan for not doing the job. Over the next three months, I called both Capitol Buildings and Diamond Outdoor multiple times a week. Joe with Capitol Building took my information and sent it along, but he didn’t care as the job was sub-contracted to Diamond Outdoor. Simply put, Capitol Building had my money and had pawned me off on someone else. Misty at Diamond Outdoor has the worst organizational skills, can’t return phone calls, blames everyone else for the problem, makes the excuses, has to talk to her manager (Martine), and is generally clueless in how to follow up with customers. Ninety percent of the time, I had to leave messages on her phone regarding the incomplete work. Simply put, Misty and Martine didn’t care; they had cashed the check. As far as Diamond Outdoors was concerned, the issue was with the sub-contractor Juan. Juan, the original installer, didn’t return phone calls regarding the incomplete work, and after a few weeks of calling his phone number was no longer in-service. Finally, on August 4th, I consulted a lawyer, and found that I was within my rights to put a “Stop Payment” on the cashier checks to Diamond Outdoor and to Juan, so I called and left messages on Misty’s phone (Diamond Outdoor) and Joe’s phone (Capitol Buildings) saying such. This got some people’s attention. After an email from Joe at Capitol Building, I sent an informal demand to resolve this issue to both Capitol Building and Diamond Outdoor, or I would be filing a formal demand with a lawyer in court. This informal demand resulted in a phone call from Joa at Diamond Outdoor and a date when some installers would be able to finish the work. That date passed. Calling on August 14th to Diamond Outdoor, I reached the Owner/Manager of both companies, Tristan Bradford. I had several choice words for him, and told him if the work was not completed, I had no problem spending $3000 to $5000 to get this issue resolved with a civil complaint in court. Within a week, Miguel and his team were at my house completing the work. Miguel and his team did a great job, and I would absolutely work with Miguel again. While Miguel and his team were working, I was told they have had to finish or repair several jobs that Juan did, and that Juan routinely does not do good work.

After five months, probably 45+ phone calls, multiple emails, and unproductive conversations, the work was finally complete. I will not ever recommend Diamond Outdoor or Capitol Buildings for type of work, be it metal buildings or anything else—zero stars.

I have ordered a building two months ago and I haven’t still received the building yet. They took 10% of my deposit and now they will not refund it after they promised me that it’s gonna be delivered between four and six weeks now they are saying four and six weeks It’s only an estimated time so ain’t no telling when will I receive my building it can be a year from now. It can be 3 years from now no one knows when will I receive the building and they use the diamond delivery and installation I have called that place No one has called me back. I’m kindly requesting my refund Deposit back.

Terrible service the salesman's name Paul is horrible. Shouldn't have a job. Everything else was great. Just don't expect good service from the salesman there after your money and that's it.

If you get a building from these people you will be sorry!!!! We have been trying to get them to make our building right for over a year and it still is in terrible condition! It leaks so bad we might as well not even have it! We were very patient with them as it took them forever to deliver and then when they finished the roof is not level and there are so many screws that missed the posts! You can’t put anything underneath it because it will get soaking wet! Sad that people take your money and leave you in such a mess! Go somewhere else that has customer service that actually has some integrity and takes pride in what they do.

Find another company. Capital Buildings is absolutely terrible. There happy to take you money, but will not stand behind there buildings. The sub contract out installs with there sister company and they will not fix there mistakes. I have email correspondence with Capital and them agreeing the building needs to be repaired. Diamond outdoor will not call back or fix the issues with the building. There contractors don't care. Your yard will be full of screws. Trim is put on poorly. Excess screw holes.

This has been a a great experience, Mark has been a pleasure to work with. When questions arose he responded promptly and professionally. The contractors meticulously cleaned their trash prior to leaving . I am highly satisfied with my building and the price comparison to others was definitely worth it.

I could not be more pleased with Capitol Buildings and the service they provided in installing my concrete and building. The salesperson, scheduler and installers were all complete professionals. They answered all of my questions and had the building installed quickly and beautifully in no time at all. Please contact them for all of your building needs.

Be cautious.
Had to deal with 3 different companies to get building done.
Capitol sells them,
Diamond Outdoors (which apparently is a sister company and a good way for Capitol to keep there hands clean once sold) schedules instalation, then sub actually installs.
Sighed contract on 8/23. Expected install in 3-4 weeks. I heard nothing. I contacted Capitol and got message that it would be 4-5 weeks due to weather. I heard nothing.
Tried calling Capitol and just get voicemail.
Called Diamond and was told I would be contacted beginning of week 7 to schedule.
I heard nothing.
I tried calling Capitol & Diamond end of week 7 and got no response. Tried calling again on week 8 and finally got a call back end of week 8.
Contractors would be here Wednesday the following week. (Oct. 23rd). I rearranged my work schedule to be home that day. Contractors call late Tuesday and can't make it on Wednesday due to flat tire on trailer. Can I do Thursday. Reschedule my appointments again.
Contractors show up on Thursday and my building finally goes up on Oct. 24th.
Overall, they did a good job except one problem. They left a mess of screws all around work area! My truck found one and so did my mower! Thankfully, truck wasn't affected but mower, not so lucky.
I have included a pic of what I have picked up so far. This is on gravel so they blend in a bit.
For them to use a magnet roller would be bennificial.
Poor communication, extended install time and damaged tires.