General Steel Corporation

Working with Mr. Graham and his team has been extremely informative and beneficial for building my future barndominium. Anytime I had issues with design or functionality this team always had great ideas and the know how to implement them. I highly recommend this company because of the outstanding customer service and competitive pricing. I fell like I got the best product at a reasonable price.

While I am still waiting for my building to be delivered, the customer service I've received so far has been fantastic. Every representative I've spoken with has been knowledgeable, friendly, and quick to respond. If the quality of the building is anything like their exceptional team, I know I'll be thrilled with the final result.

I own a retail store and needed to build a storage facility in Florida . I had a basic idea of what I needed to get started. My biggest concern was the strength of the structure since we just experienced a hurricane. Andy asked me a lot of questions that I hadn’t really thought about. He listened to what I needed and gave me his professional opinion on what he thought would be our best option. No high pressure sales. Just honest feedback. It was greatly appreciated!

I found General Steel via an ad that instructed me to text a word to one of their phone numbers for various links and phone numbers for more information on the company. It caught my attention since I want to get a building made in the future, just not immediately... A few days later I receive a call, unscheduled and unsolicited, from "Chase", asking about how I texted them and "how they can help". Upon telling them I'm not currently wanting to make a purchase, I was unable to also inform them I want a quote for their services for future reference and future business. Instead, Chase immediately cut me off and said "Alright, let us know when you want to make a move." and hung up on me. Very unprofessional! I won't be doing my business with this company. I've had a better experience so far with Peak Steel Buildings.

Upon requesting a quote via Facebook, I was contacted by a salesperson who exhibited aggressive and unprofessional behavior throughout our conversation.

The salesperson's demeanor took a negative turn when I mentioned considering other companies for the same service. This individual resorted to disparaging comments about competitors, which was entirely unprofessional and not conducive to a constructive business interaction.

Furthermore, when I inquired about financing options, the salesperson became even more aggressive and ultimately hung up on me. This behavior is unacceptable when dealing with potential customers and reflects poorly on the company as a whole.

Overall, my experience with General Steel's representative was disappointing and did not align with the level of professionalism I expect from a reputable company. I hope that General Steel addresses these issues to ensure that other potential customers do not encounter similar unprofessional conduct.

Update....we got contacted by one of the managers, and we are getting some help now, that is appreciated and hope that things are getting. .....Totally misleading company. We went with them as they said they are a "one-stop shop" sending contractors to erect our 40x60 building, also for the concrete work. None of it came through. Very unhappy, they just want your money, very sad. No follow through after they had our money. We will not be using them on our 60 x 80 building...no way.

Do not give this company any of your information. I inquired about pricing and they called me almost 40 times!!!
Absolutely insane.

We went to General Steel in August of 2021, Tyler took our order. But, Bruce Graham and Jeff Knight were in the room yucking it up with and slapping my husband on the back while telling us how easy this was going to be and they would be there for us to completion of the project. They gave us the name of a contractor that they assured us had been vetted through them. We went with said contractor and ended up being out a lot of money and our nice, expensive Steel building is laying in our yard. I felt that they were "used car salesmen". I would NOT in good conscience refer ANYONE to them. No follow-up and they have been sued enough that they cover their buttons in the contract while telling you they will be there to the the end of project. It is laughable.

Great product. Ronald L., the assigned project manager, was less than stellar (rude, arrogant).