TOL Buildings NC Division

Overall I was happy with the outcome of my garage,when the team showed up to install my garage,I received a call from TOL Buildings manager stating I needed to pay $2300. More to the crew or they wouldn't install my garage because the area was dangerous and unsafe,and was going to take extra timebut was ok to do for the extra money,and i have been waiting and pushed back an extra month for install,being very unhappy about this,I called and came to an agreement to pay them $1000. Extra,if I wasn't in a bind needing my garage as it was now Dec 20th 2025,I wouldn't have done that and looked for other revenues,so garage got built and done in 2 days,so much for the unsafe area and it would take them extra time,what a scam they have going,i hope other buyers beware of this SCAM they have going on,very unprofessional,but what do you do when they have you over a barrel,and need the garage you purchased installed 😡

Horrible customer service!! The insulation of my building is falling because they piece milled it and used tape instead of doing it right. 2+ months later of emails and phone calls and still getting the run around. Another call today with a receptionist saying they were unavailable and would call me back. They never do.

FROM THE SALESMAN IN ROGERSVILLE TN TO THE INSTALLERS AWONDERFUL JOB THE INSTALLERS ARRIVED AT 7AM ON A SATURDAY WAS FINISHED AND GONE INSTALLEING A 25X26X10 GARAGE A VERY WONDERFUL JOB GONE BEFORE 12PM

Hi my name is Marshall Marks and I just wanted to say that I’m pleased with the crew’s performance of my building overall. They did a commendable job and the shop will serve us well for years to come.
Thanks guys!

We just had a garage 23x39 put up in 2.5 days on a rainy weekend. The crew was amazing totally professional, courteous and friendly!!! We can speak highly enough about the wonderful job they did.

This company is a JOKE I ordered a carport from another company and sent it to TOL to build that I was not aware of when I ordered it back in June it took 3 weeks before I got any info and only text messages it took weeks before I got a phone call that came up as a spam call so it was not answered it was told that it would be 2-3 weeks before delivery ok.
Well weeks lateri get a text message it will be delivered on this day ok between 10-11 at 12:30 i get a phone it will be between 2-4 ok i went for dinner and thay just show at the house at 5:30 in the evening we are at your house where do you want it. Well iam not there i am 15mins away get to the house I can't even get in my own driveway it is blocked with there truck and trailer.
Where do you want it right next to the house we can't do that it is to close to the house and it is not level ok thay packet up and left.
So this guy call me and said after thay left and said you will have to pay 10%restocking fee and left it at that and I know I will not get my deposit back.
As I said in the beginning this company is a JOKE.

I just want to start my saying. These Guys drove 4 hour and 30 minutes to our job. Work 13 hours before stopping for the day. They very awesome to us and very polite! They work very hard when they got here until they stop. And, they almost finished our 30 x 50 in one day. There work is very good, and I would use them again, if I had other building to do. Thank, also to TOL Building Inc. For the building, everything thing looks awesome!! We are very Happy and pleased to have bought this building from TOL Building. Thanks again for an awesome Job!

Its been long enough so I can post my review. Ordered from a 3rd party building seller. Crew & building belonged to TOL. 1st - I paid for mobile home screw anchors & received rebar anchors that were meant for gravel. (This building was on grass). The anchors pulled up every time a high wind storm came through. I picked up trash, pieces of metal & over a hundred screws from the yard. A number of the support braces from wall post to truss were bent up, the gable sheet metal had dents & bows, side posts were wavy & out of plumb. The best part is - the install crew forged my signature on the delivery receipt which made the contract null & void. They tried to repo the building, which would have been fine had I received every dollar of my $1000 deposit back. We could have pretended like the whole thing never happened, they didnt want to do that so building retrieval was refused. I welcomed a court summons but that would have exposed the forgery. At this point the building has been abandoned. This building manufacturer is a disgrace and does not deserve business from hard working people or any people for that matter.